Orders are generally processed in 2 to 6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
All domestic orders (United States) ship free by USPS Priority mail. We offer upgraded shipping by USPS Priority Express 1-day mail for all orders for a flat $25 fee.
International Shipping Rates
For our international customers, we're proud to offer international shipping through our Etsy shop. We plan to add international shipping to our site eventually, but for now, please go through Etsy for your Kreature needs.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Due to size limitations, we cannot ship to P.O. boxes.
If you have any further questions, please don't hesitate to contact us at email@example.com.